SHOPPING INFORMATION
Our standard production time is typically 7-9 business days to create your custom products. This may vary slightly during busy seasons or holidays, but we work hard to ensure your items are made with the highest quality and attention to detail.
Once your order is complete, shipping times depend on the method you choose:
- Standard Shipping (8-10 business days): Free for orders within the continental U.S.
- Expedited Shipping (3-5 business days):
- $15 for orders under $69
- $20 for orders between $69 and $139
- $35 for orders over $139
Yes, we do ship internationally! Shipping costs and delivery times vary based on your location. Additional customs fees may apply depending on your country’s regulations.
You will receive a shipping confirmation email once your order is on its way. Please allow 24-48 hours for the tracking information to update. Note that processing your order may take up to 7 business days due to the customization involved.
We understand that plans can change. If you wish to cancel an order, please contact us as soon as possible. If production hasn’t started, we can cancel your order with no fee. However, once production begins, a $20 restocking fee per item will apply. Custom items are non-refundable once produced, except in cases of errors on our part.
CUSTOMER INFORMATION
Custom products are made specifically for you, so we do not accept returns unless there is an error on our part. If you receive a product that is materially different from your final design, we will either remake it or offer a refund for the affected items.
Exchanges are allowed only for incorrect items due to an error on our part. Please review our customization options carefully before purchasing, as we cannot accept exchanges for custom items once they have been processed.
If you have any questions or need assistance, please feel free to reach out to our customer support team at info@usateamwear.com. We strive to respond to all inquiries within 24 hours during business days (Monday to Friday).
Our custom jerseys are independent designs and are not affiliated with any professional sports league or brand. They are made with your personalization in mind and are perfect for showing your unique style and support.
We occasionally offer promotions and discounts. Be sure to sign up for our newsletter to stay informed about special offers and exclusive deals!